Nomad Factory Support
Frequently Asked Questions
Authorization
- How do I authorize my Nomad Factory software?
- How many computers can I authorize using a single serial number?
- Where can I locate the license authorization files on my computer?
- Where are the presets installed on my computer?
- What is a Serial Number and do I need one?
- How do I authorize Plug-ins that are shown in demo mode?
- I have formated my hard disk, can I use the same license file I received before to re-authorize my plug-ins?
- I purchased a Nomad Factory product that came with Pace and/or iLok authorization system but cannot register, what do I do?
- Do I need an iLok, Pace, Syncrosoft or hardware key to use Nomad Factory products?
- My computer is not connected to Internet, how can I authorize my plug-ins?
- Which email should I use when authorizing my software?
- I purchased a Nomad Factory product that came with Pace and/or iLok authorization system but cannot register, what do I do?
General
- How do I contact you?
- When trying to register I get an error saying my e-mail is already registered?
- Where can I find my purchased product licenses / serial numbers?
- What is your license transfer policy?
Orders
Pre-Sales Questions
- Are my Nomad Factory Plug-ins 64 bit compatible?
- Where can I find the Demo Versions of your plug-ins?
Tech Support
- How do I uninstall plug-ins on Windows?
- How do I uninstall plug-ins on Mac?
- The plug-in does not show up in Reaper, what can I do?
- Should I install 32-bit or 64-bit versions?
- The plug-in does not show up in Logic, what can I do?
- The plug-in does not show up in WaveLab, what can I do?
- The plug-in does not show up in Digital Performer, what can I do?
- How do I uninstall the plug-ins on my Mac?
- The plug-in does not show up in Ableton Live, what can I do?
- The plug-in does not show up in Cakewalk Sonar, what can I do?
- The plug-in does not show up in Cubase or Nuendo, what can I do?
- I cannot load or save presets on Windows. What can I do?
- My plug-ins are authorized on Windows but still show as demo mode. What do I do?
- Where can I find the BBE Sound installers/downloads?
- How much latency do your plug-ins have?
- I use Pro Tools which plug-in format should I install?
Top Faqs
- How do I uninstall plug-ins on Windows?
- How do I authorize my Nomad Factory software?
- How do I uninstall plug-ins on Mac?
- The plug-in does not show up in Reaper, what can I do?
- How do I contact you?
- Should I install 32-bit or 64-bit versions?
- When trying to register I get an error saying my e-mail is already registered?
- Where can I find my purchased product licenses / serial numbers?
- The plug-in does not show up in Logic, what can I do?
- The plug-in does not show up in WaveLab, what can I do?
Helpful Links